Reference

How 1bet77 Handles Your Personal Information

When you open an account with us, you share details we take seriously — your name, contact information, and payment method data from bKash, Nagad or Rocket.

Account data protectedbKash, Nagad, Rocket payment privacyYour rights, clearly statedContact us to update recordsBangladesh-region eligible access
1bet77 How 1bet77 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to protecting the information on your account — from the moment you submit a bKash or Nagad deposit to the point where your withdrawal is confirmed. SSL encryption covers all data in transit. Internally, access to personal account records is restricted to staff with a direct operational need. We do not share your data with marketing partners or unrelated third parties.

Cookies and Session Data

Session cookies keep you logged in across pages. You control cookie retention through your browser — clearing them logs you out but does not delete your account data held on our servers.

Payment Data Retention

Transaction records from bKash, Nagad and Rocket are kept for the period required by our operational and legal obligations. After that period, identifiable payment data is removed from active systems.

Account Security Practices

We use OTP verification on login and on withdrawal requests to confirm it is you making the change. If you notice unrecognised activity, contact support immediately so we can freeze access.

Data Request Rights

You can ask us what data we hold, request a correction, or ask for deletion. We process those requests in line with applicable law for your eligible region — response times depend on the nature of the request.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review, correct or remove the personal data we hold on your account, our support team handles those requests directly. Reach us through the channel that suits you — we respond in the order requests arrive and aim to acknowledge your query promptly. For payment-related data queries involving bKash, Nagad or Rocket, include your registered mobile number so we can locate your account records without delay.

Live Chat Open the chat window from your account dashboard and send your data request. Our team will confirm receipt and advise on next steps for your records.
Email Support Write to our support address with your registered email and the specific data you want to access or remove. We handle privacy requests separately from general account queries.
Account Help Centre Use the Help Centre inside your account to submit a formal data request. This creates a tracked ticket so you can follow the status of your privacy query end to end.

Common Questions About Your Privacy at 1bet77

These are the questions we hear most often about how personal and payment data is managed on the platform. If your question is not covered here, reach out through live chat or the Help Centre and we will respond with the specific detail you need.

No. Your bKash, Nagad or Rocket mobile number is used only to process and reconcile your own transactions. We do not pass payment identifiers to marketing partners or unconnected third parties.

Submit a data access request through the Help Centre inside your account or email our support team from your registered address. We will confirm what personal information we hold and how it is used.

Yes. You can request deletion by contacting support. Some records — such as transaction references — may be kept for the period our operational and legal obligations require before full removal.

We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can clear or block cookies through your browser settings at any time without losing your account.

All payment data in transit — including Rocket transaction references — is covered by SSL encryption. We store only the reference needed for reconciliation; we never store your Rocket PIN or password.

Our policy covers data we collect from all account holders. Access to the platform itself depends on your local law and eligible region — it is your responsibility to confirm that access is permitted where you are.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.